"He is a coarse man, but he seemed to mean to be friendly," Melle said. "Coarse" was as harsh a word as she used of anyone. It meant she disliked him very much. But she was uncomfortable with distrust, which did not come naturally to her. By seeing goodwill where there was none, often enough she had created it. The people of the household worked with and for her with willing hearts; the sullenest farmers spoke to her cordially, and tight-mouthed old serf women would confide their sorrows to her as to a sister.
Ursula LeGuin, Gifts, p.91